1. Refunds

1.1 No Refunds

1.1.1All order execution operations, including sales and purchases of Crypto-assets via the Website, are final and non-refundable.

1.1.2Coinsdot does not accept returns and will not provide refunds unless explicitly stated otherwise in our Terms of Use. Transactions involving Crypto-assets are conducted on a public blockchain and are therefore irreversible.

1.1.3You are solely responsible for ensuring the accuracy of transaction details, including wallet addresses. Coinsdot shall not be liable for any loss due to user error or incorrect transaction data.

2. Order Cancellations (Buying/Selling)

2.1 Cancellation of Orders

2.1.1You may cancel an order placed through the transaction order form only if the cancellation request is received before Coinsdot begins execution of the order.

2.1.2Once Coinsdot has executed your order, you may not amend or cancel your authorization to complete the transaction.

2.1.3If your order has been partially filled, you may cancel the unfilled portion.

2.1.4If an order cannot be executed due to insufficient payment of funds, Coinsdot reserves the right to cancel the entire order.

2.1.5Coinsdot shall not be held liable for delays or failed order execution caused by network congestion, third-party provider issues, force majeure events, or unforeseen technical failures beyond its control.

2.1.6Coinsdot reserves the right to withhold, cancel, delay or refuse to execute any order if required to comply with AML, KYC, or other regulatory obligations.